Richa Adventure Waterproof Motorcycle Boots

   24-Dec-2023    Steve Duke from UK

"Mine leak very badly from new. So badly they took a week to dry out in the house. Awaiting advice from Richa."

In reply JTS wrote:
"Apologies that you’ve had an issue with these boots. If you purchased these directly from us and they are in warranty, then we can get this resolved for you. "

JTS Roxy Evo Ladies Discontinued Textile Jacket

   17-Oct-2023    Jacquelyn Emms from Hampshire

"I ordered a size above and when it arrived it was 2 size too small. Returns were easy and the refund came though quickly. "

In reply JTS wrote:
"Thank you for your review Jacquelyn! These jackets are quite small fitting, which is why they're a discontinued design."

JTS Ultimate Warrior Water Resistant Stretch Motorcycle Jeans

   5-Sep-2023    Mark Kelly from Berkshire

"Tried on and button immediately snapped. Other than that, felt decent quality."

In reply JTS wrote:
"Hi Mark, We're sorry to hear that the button on the jeans had broken. Unfortunately sometimes faults like this can happen in transit, but we can easily fix the button or replace them."

   18-Apr-2023    Zoe Pollard from Wiltshire

"Unfortunately, even after following the size guide the trousers I ordered were much too big. However there was a returns label and I'm now just waiting for my refund "

JTS Ultimate Warrior Water Resistant Stretch Motorcycle Jeans

   9-Dec-2022    Steven Metcalfe from Kent

"Nice looking jeans but didn't suit me at all, the waist was very low, so more like fashion jeans than biker jeans. Also the legs were quite tight fitting and I haven't got big legs and lastly the knee armour was too high for extra long jeans"

In reply JTS wrote:
"Sorry these weren’t a good fit for you Steven, most people find these jeans really good, as per all other reviews. The knee pads are adjustable and maybe they were in the highest setting which could have also affected the fitting on your legs. "

   14-Nov-2022    Kev Davies from United Kingdom

"Sad to say they were not fit for purpose, normally a size 12 I ordered a 14 and still could not get my foot in! #BigFoot #Chinese size 14"

In reply JTS wrote:
"Sorry to hear these weren't suitable for you. We have a great wide fitting boot coming in January called the Titan - has been specifically designed to overcome these types of problems."

JTS Cool Ryder AAA Stretch Motorcycle Jeans

   25-Aug-2022    Mike Winn from UK

"Quality of jeans was good but they come up about two sizes to small. Returns and exchange service from JTS excellent."

In reply JTS wrote:
"Some have find these to be a snug fit and need one size up for comfort on the bike but many have find them to be ok in their normal size. A case of trying them but glad you’re happy with them. "

JTS Urban Evo Tall Fit Waterproof Textile Motorcycle Jacket

   26-Jul-2022    Nigel White from uk

"This was for me NOT a tall fit. The sleeves were too short by a couple of inches and believe it or not, a Belstaff jacket (normal fit) had longer sleeves. So a little disappointing."

In reply JTS wrote:
"Apologies for this but it might be that you received a standard fit in error as all other customers have found the tall fit of this jacket to be suitable. Please let us know if you’d like us to check this for you."

JTS 1716 Ladies Leather Trousers

   19-Jul-2022    Alison Carrington from Cambs

"Far too small for the size ratio"

JTS Aqua 2 Wide-Fit Waterproof Motorcycle Boots

   19-May-2022    Hugh Church from UK

"Firstly I will say the boots look very sturdy and well made The problem is I couldn't get my foot into the throat of the boot it' just too tight "as the previous review has mentioned" I think JTS needs to go back to the manufacturer and re - design and if corrected could be onto a winner at this price. Just for size comparison EUR 48 ( My current boots are standard Alpinestar Web Gore-Tex no issue with fitting ) Hope this is helpful. "

In reply JTS wrote:
"Hi Hugh, sorry to hear these didn’t fit. We do find that Alpinestars are quite a wide fit and good for a high instep. We are already in the process of bringing out a new boot based on these improvements you have mentioned."

JTS Tourmax Evo Waterproof Textile Motorcycle Trousers

   22-Mar-2022    Ian Blayney from UK

"Ordered size 40 but I'm actually 38 (XL) as another review said slightly small on size, no 40 in stock so they sent me a 38, when I tried them on i'de say more like a 34! "

JTS Ultimate Warrior Water Resistant Stretch Motorcycle Jeans

   4-Feb-2022    Alan Lamond from UK

"These jeAns fitted great in the leg. I am 6’6 so that is not always the case. Also liked how the knee pad could be adjusted. However I found the seat to be like low rise jeans. So did not feel comfortable for me as I prefer a fuller seat. As I feel low rise jeans just seem to slip down Al the time. Because of this I did return the jeans."

In reply JTS wrote:
"Sorry to hear they weren’t a good fit for you. If you require some assistance for a high rise jean, please give us a call. "

   7-Dec-2021    Stephen Jones from Uk

"Five wears and bits of plastic already falling off. Opening mechanism for face bar is hard to operate. Acoustic boom created within the helmet, even at slow speeds , sounds like an engine misfire! Pulls my ear buds and glasses off no matter what I try when putting the helmet on or taking it off! Looks great, Good sounds proofing from external noises. It’s heavy! "

In reply JTS wrote:
"Thank you for your review, Stephen. We will call you shortly to discuss these issues. "

JTS Explorer Evo Waterproof Textile Motorcycle Trousers

   18-May-2021    Ken Shaw from Buckinghamshire

"Although 48inch waste the crutch and around the back side was very tight if I had gone to 52 may be if you intend to buy get one or two sizes bigger "

In reply JTS wrote:
"Sorry to hear this wasn’t a good fit as most people find the sizing on these to be accurate. We are having a another textile trouser called the Tourmax Evo coming next month that will be deeper in the rise, maybe this could be more suitable for you. "

   17-Nov-2020    Andrew Brearley from Dorsey

"Unfortunately the sizes on these jackets were pretty poor and inaccurate,we returned the first one for being too small and the replacement was too long in the sleeve."

JTS Bella Ladies Stretch Discontinued Motorcycle Jeans

   28-Oct-2020    Julie Morris from Cornwall

"These jeans were fine but not a very good fit I am a 12 and ordered a 8 they are still too big and have stretched even bigger after being washed "

   26-Aug-2020    Josh Miller from Herefordshire

"I ordered 28" inch jeans in the newer version of these jeans, but had to amend my order when they weren't available and instead received the regular warrior jeans in 28" waist. They are Not 28". They are over 31" on the waist, nearly 32". I measured them myself. But trying them on told me straightaway there for someone with a much bigger waist than mine. They are also very baggy, not slim fit whatsoever. However, the shipping time was excellent, as well as the customer service when amending my order. But this is not good enough. These jeans are 4" inches too big. How is that possible, for the size to be so incorrect and yet labelled on the jeans as 28"?!! £74 down the drain and I will be getting a refund asap. "

In reply JTS wrote:
"Hi Josh, apologies yes these are a quite a generous fit. After discussing some other options with you on the phone, I hope you are happy with the outcome. "

   1-May-2020    Alan Sutton from Uk

"So far from JTS I've had two pairs o boots 1 pair textiles, 4 pair gloves tank bag, jacket cleaning bits and 1 jacket e armour , great company . But bit disappointed with the googles , foam seems poor and missed up quite easily, better to spend more! "

JTS Roco Leather Motorcycle Jacket

   12-Mar-2020    fran o'keeffe from kilkenny

"Lovely jacket but the sizes Very Very small fitting I've a chest size 52 ordered size 60 just fitted so if your a big man with big shoulders order size 60 why company's don't make proper sizes biker men are big men it's so frustrating but as far as the jacket very happy with it we'll made plenty of pockets inside and out but sizes are Very Very Small Fitting. "

In reply JTS wrote:
"Thank you for your feedback Fran. Apologies that you found this jacket so small fitting. As you can see from the other product reviews, most customers only tend to go up one or two sizes so it is surprising that you had to go up four sizes. We appreciate your feedback and we are pleased that despite the sizing you are happy with your purchase."

Richa Rock Motorcycle Gloves

   20-Aug-2019    Tony Gilbert from Cumbria

"The gloves were measured correctly for width around the knuckles and width wise fit well. On the down side the fingers are all at least an inch too long and my hands are on the large side. Wouldn’t recommend them unless you’ve got really long fingers. A size smaller would be too tight in width. Unfortunately I’ve worn them and will have to live with them. That’s the best I can say. 2 stars for materials. "

Richa Typhoon Motorcycle Rainsuit

   20-Jun-2019    Graham Williams from Middx

"I bought this suit because it was widely rated pretty highly, for a short tour of France. The weather was bad - very heavy rain, but the suit started leaking within a surprisingly short time. I don't know whether any rainsuit would have kept it out, but this one certainly didn't perform well!"

In reply JTS wrote:
"We're very sorry to hear this Graham. We have sold hundreds of these suits and we rarely have had any issues. Richa offer a two year warranty so we can send you a free return label so that you can return this to us. We can then take this up with the manufacturer for you."

   17-May-2019    Scott Ingram from Netherlands

"Unfortunately, and no fault of JTS, but these took a lot longer than expected to arrive due to the supplier not having them in stock. Then to my disappointment, one of the loops that hold on the protective knee pads broke when I was trying them on for the first time. This makes me question the durability of the jeans. However, the do look great and are certainly much cheaper than some alternatives."

   5-Jan-2019    Judy Cowell from Cambridgeshire

"I returned this product. It was a present. The recipient preferred another glove on your website so I bought that instead. I hope you have received this item and refunded me."

In reply JTS wrote:
"We're sorry to hear that these gloves were not to the recipient's taste but we are glad that you have found a more suitable pair. The gloves were returned into our system on 3rd January. Please allow up to 2 - 3 working days for the funds to show back in your account. Thanks."

   4-Dec-2018    Frédéric Cereuil from France

"Size is'nt correct. A 5xl is in fact a 3xl. Cost to the transport is too expensive for France."

In reply JTS wrote:
"These jackets are a little small fitting. Apologies that you feel the carriage cost to France is too high. We make no profit on carriage costs, the price is what our courier's charge us to send the items. Thanks."

Richa D3O Hip Protectors Level 1

   6-Nov-2018    Ian Davies from Gwent

"Protectors are not the right shape for my JTS pants. They sit way too low and move around due to the hip pocket not being the right size and shape. Pity really D30 armour is up there with the best normally."

   18-Jul-2018    Richard Mills from Mid Glamorgan

"Stiff leather and despite being a size 14 (EU 48) a tight fit to get them on and off.The gear shift panel has some sort of shiny plastic in it and makes the boot slip off gear shifter. Not very impressed, another make I won't be buying again!"

In reply JTS wrote:
"Thank you for your comments and we're sorry that you feel this way. Despite these being a wide fit, some customers have had to go up another size. The length is as it should be but the width is the same as the next size up so the size 14 you tried would have been as wide as a size 15. These can be a little stiff when you first try them but they do ease up with wear. We're sorry that you found the shift pad unsuitable. There is thermoplastic polyurethane (TPU) on the shift pad which is designed to resist oil, grease and abrasion. The way it is moulded is intended to help grip and be hard wearing, not to slip in anyway."

   1-Apr-2018    Mike Wickins from UK

"Purchased these last year from JTS. These boots are very comfortable both on and off the bike, have worn them as a casual boot as well as a riding boot over the past 6 months. Disappointingly the surface of the boots have started to craze and discolour around the thinner-flex areas of the boot, did not expect this to happen after a reactively short time. Waterproof, unable to comment not worn in the rain."

   14-Feb-2018    Graeme from Cambridgeshire

"I was rather disappointed by these, as the jeans that I received did not look much like the photograph at all. They were a very dark navy blue compared to the faded/stonewashed look of the photo, and they were ridiculously baggy while the photo suggests quite a slim fit. They're made to the usual quality I'd expect from Held, the fit around the waist is very good and the longer length is perfect for me (I'm 5'11" and a 34" waist) but they really weren't what I was expecting. JTS customer service were, as always, very quick and helpful in sorting out collection and a refund."

   13-Jan-2018    John Tully from Tyne and Wear

"I am a little disappointed with these jeans not as thick as the last Kevlar jeans I bought from JTS. They are like normal denim jeans with some armour in the knees. I have bought several items from JTS and been very happy with them and the customer service but these are a bit of a let down."

In reply JTS wrote:
"We're sorry to hear of your disappointment. The thickness of the denim is similar to what you would find in normal jeans but the thickness of the Kevlar itself will be the same as any previous jeans that we have produced. The denim in the Warrior jeans has quite a bit of stretch in it so this may explain why you have noticed a difference from previous styles. We have found having the stretch in the denim very popular as customers are finding these more comfortable to wear."

   30-Nov-2017    david langdon from Gloucestershire

"Liked the look and feel but right hand glove dug into knuckles from either the stitching or the knuckle discs. Also found size a little small. Will see how replacement pair are."

   4-Oct-2017    Julie Fegredo from Middx

"Warning these trousers are tiny. My daughter had already ordered them before and warned me to order a few sizes larger. I am a 16 so ordered a 20 but that was too small I needed a 22!! When I tried returning them they didn’t have the next size and wanted to charge me £10 to return them. Even though the sizing is so much smaller than advertised, they refused to even compromise on the postage. I was offered another pair 2 sizes bigger at 2 inches too short. The customer service is poor. I have written and complained but no one has bothered to respond. Very disappointed."

In reply JTS wrote:
"We're sorry to hear of your disappointment. Unfortunately, we do not offer a free returns service. We have a very good exchange service where we would have covered the cost of the swap out had you wanted to try something else. As you ordered a discontinued stock item, we're afraid that the next size up in these same trousers was not available. As you did not want to try an alternative product, we offered to collect your trousers but the courier cost for this is £10. There can be a lot of variation with the fit of motorcycle clothing which we are continually trying to improve. "

   27-Sep-2017    Craig Procter from Devon

"Don't be fooled into thinking you can out in the rain wearing these, they are about as water resistant as my grandma's mop. Bought some hip armour too which was an extra purchase on top, they sit more like on the side of my thighs not my hips, very strange and absolutely useless. Would I buy a pair of these jeans again, the answer to that is a big fat No. The only good point about the jeans is that their comfortable but that cost me £99.99 for that privilege."

In reply JTS wrote:
"We're sorry to hear that you are disappointed with these jeans as normally we receive great feedback on them. With regards to the water resistant coating, they are shower proof designed to give you chance to get out of the rain. If you are out during a heavier down pour then the water will eventually soak through. Apologies that the hips are not positioned where you need them to be. It is difficult to say without physically being able to see but that may be more to do with the fit not being quite right for you. Thank you for the feedback."

   12-Sep-2017    Tara Thorpe from UK

"Nice jacket but sizing is not very generous. I ended up ordering a size way bigger than what my actual dress size is. Sent first jacket back but you have to order and pay for replacement until your returned items are processed then you get your refund."

In reply JTS wrote:
"Hi Tara, Thanks for your feedback. The Roxy jacket does come up quite small in the larger sizes it has been recently noticed. I am hoping this feedback will help to point poeple in the right direction of ordering a least a couple of sizes bigger than what they would usualy wear. Regarding your exchange there is another way of doing it without paying for another jacket. In future you can just send the jacket back to us and ask us to exchange it once recieved here. This takes slightly longer but means you do not have to outlay your money twice. Hope this helps and thanks once again :-) "

   14-Apr-2017    Stephen Williamson from Scotland

"Quite small made, took time to wear in and put them on. Washed on their own at 30oC and the color washed off the so called leather bits. Wont buy them again."

   13-Feb-2017    Samantha Dixon from fife

"When in a bike accident the jacket stood up to sliding along the road, the zip came apart leaving me unprotected."

In reply JTS wrote:
"We're sorry to hear about this. This jacket has always received good reviews in the past. There is one on our facebook page under vistor posts where a customer posted a photograph of her daughters Holly jacket after she was involved in an accident and the jacket helped to save her life. It is difficult for us to comment as we can appreciate that not every accident is the same as there are various factors to consider."

   26-Jan-2017    Rod Newman from England

"Mine did not look like the photo on site. 4 poppers instead of 5 and the neck was more rounded. Quality is superb, very soft and supple."

   20-Oct-2016    Peter Prior-Mills from W Sussex

"Good size fit, but I have a problem with the "breathable" nature of the lining. First time I wore it (without the thermal lining) I was really overheating and sweating in it. Tried it again on a cooler day and had much the same experience, not a pleasant one! After the first time I spoke to JTS, who spoke to Richa but the manufacturer was not prepared to do anything as the jacket had been worn (once at that point!). Not a good end user experience."

In reply JTS wrote:
"We're sorry to hear that you are dissatisfied. When this was brought to our attention, you had worn the jacket once on a very hot day. With some jackets, depending on the membrane, it can be difficult to cool down in exceptionally hot conditions. There are more breathable membranes available but usually they are more expensive. Unfortunately, this jacket can not be returned for this reason once it has been worn."

   20-Jul-2016    Peter Power from UK

"Good leg length, but far too short in the rise. They feel like 1960's hipsters. "

In reply JTS wrote:
"Hi Peter - Many thanks for leaving feedback. We have adjusted the rise on these jeans and most of our stock is deeper here. If you haven't worn them we can see if we have a higher waisted one available to exchange for you. Please get in touch. "

   19-Jul-2016    Mick Stephens from essex

"A very loose fit. Item returned and an instant refund. I WILL SHOP AGAIN."

   23-May-2016    Chris Mcculloch from Cheshire

"Worn this jacket in the rain for the first time yesterday and was disappointed to find that my wallet which was in one of the top pockets was absolutely soaked through leaving my money notes needing to be dried out."

In reply JTS wrote:
"Hi Chris, these are guaranteed to be waterproof so if you are not happy, please get in touch with our sales team and we'd be happy to help."